OUR SERVICES

Insurance Verification

We, at Elite DentalRCM, provide clients with insurance verification services aiming to standardize the admission process at a dental care facility. Our services are aimed to keep an eye on the misinformation that is oftentimes provided by insurance carriers. We serve our clients with the insurance verification process where we tend to obtain necessary insurance information that is brought in use for the payment of dental services.

Outsourcing dental insurance verification part to ‘Elite DentalRCM’ can cut huge on cost and stress that go into verifying the insurance details. Our insurance verification specialists can bring you the detailed report on the cover and other benefits associated with an insurance plan so that a dental care professional can make an informed decision on dental services and procedures that he aims to cater to his patients.

We provide clients with detailed Insurance verification based on Dental Office shared IV form. That eventually helps a dentist make a 100% collection of his due payment from the insured patients.

How We Can Ease the Process of Dental Insurance Claim Submission


‘Elite DentalRCM’ can come to your aid with the following benefits:
•IV delivery 24 hours prior to treatment
• Live IV Dashboard with real-time appointment status
• Special Arrangement for RUSH IV
• Weekly & Monthly IV Report
• Pre-authorization and clinical requirements for admissions
• Patient policy deductible and out-of-pocket responsibility
• Co-insurance and co-payments
• Reimbursement estimates
• Benefit limits


Claims Billing & A/R

An insurance model designed with intent and purpose can help healthcare facilities in recovering overdue payments from dental insurance carriers in a time-bound manner and that with no sweat. On-time claims billing and accounts receivable (A/R) follow-ups make an important point here.

Our claims billing & A/R specialists can help your dental care facility with timely billing and A/R follow-ups ensuring the owed amount to be refunded in the least possible time. Apart from ensuring timely payment from insured patients, specialists can also promise for bills top come as expected without getting lost in the wonderland.


Our billing and A/R specialist can help you with:
• Time-bound billing and A/R follow-up, i.e., within 15 days
• Claim confirmation within 48 hours
• Billing within 24 hours
• Adjustment, recovery, and reports
• Appeal Management
• Past A/R Clean-up


Credentialing Services

Elite DentalRCM takes pride in its in-house team of experienced insurance credentialing experts that can take your dental care facility through the whole credentialing process without putting you through stress in the course. No matter, it’s a small dental care clinic or a multi-specialty medical care facility, we have customized credentialing service for your need – rest assured, our credentialing and enrollment services are designed for your needs and purposes. We know that one size never fits all one-size-fits-all, so we design our credentialing service differently for our different clients addressing their particular challenges.

Our insurance credentialing services are for the purpose of:
• All state Medicaid credentialing
• All state Medicare credentialing
• PPO Credentialing
• HMO and Federal Plan Credentialing
• Fee Schedule Negotiation


Patient Statement Services

Making efforts to leave no chance of error can improve the financial performance of your dental care facility – Elite DentalRCM can be significantly helpful in the course. Professional dealing with patient statement can simplify the process by taking care of billing statements of dental procedures taken by patients. It cuts the stress of sending statements to patients in a timely fashion and minimizes the hassles of receiving payments from insured patients.

When patients have pinned down the details with billing statements, it enables patients to make timely payment for dental procedures catered to them at your dental care facility. Our experts at Elite DentalRCM can help you address the challenges associated with payments with resourceful patient statement services.

Our patient statement service can come in useful for:
• Customizing patient statements
• Enabling patients to pay their dental care bills online in a timely manner
• Sending patients electronic statement of their medical bill
• Analyzing the patient accounts before sending statements
• Sending statements in case of insurance denial
• Explaining statements to the patients through phone
• Sending bill statement & payment collection report to patients
• Providing patients with collection services on bad debt


Payment Posting

Outsourcing payment posting tasks to the Elite DentalRCM, a leading Healthcare BPO Services company can streamline the operation of your dental care practice. Professionals handling payment-posting things have hands-on experience on multi-software like Fuse, Dentrix, EagleSoft, Dentimax, SoftDent, etc. Having outsourced the payment posting tasks to Elite DentalRCM, you can rest assured of the medical billing/payment posting process to be in line with your specific business requirement and ideal industry standards.

• We post the payment within 24 hours
• We post ERA/ EFT and web-payment within 24 hours
• Offset payments and adjustments
• Underpayment verification and appeal management
• Payment Posting and Collection Ratio report
• EFT Registration for direct fund transfer

Our Payment posting team is well trained and familiar with the US Dental Billing system and we provide excellent services at an affordable price.


Inbound & Outbound Calling

How healthy your relationship is with your customers determines how you will go with your business. We, the Elite DentalRCM can come to your aid to strengthen the bond between your customers to your dental care facility. Our associates are experienced at handling patients’ concerns through inbound and outbound calls. Thus, they can come to your aid to make a grade of your dental services in the region with our wide range of solutions that are aimed to build the reputation of our clients among patients.

• Customer support
• Phone answering
• Technical Help desk
• Inquiry handling
• Roster & recall services
• Information verifications service
• Appointment confirmation services

Our Payment posting team is well trained and familiar with the US Dental Billing system and we provide excellent services at an affordable price.